Feautures

Clients’ Scheduling & Sync Your Calendar

Easy-to-Use Scheduling and Calendar:
One-time or recurring appointment scheduling, clinicians’ work schedule management, calendar sync, calendar connected with clients’ files, notes, and billing.

Custom Calendar View:
Calendar can be customized to see daily, weekly, or monthly appointments, appointments by clients, and appointments by clinicians, and more.

Email & Mobile Calendar Sync:
Calendar can be synced with clinicians’ emails to update their work schedule and availability.

Clinicians Personal To-Do List:
Clinicians can update their To-Do list on the calendar to manage their clinical and admin tasks.

Appointments Reminders

You can effectively avoid no-shows and late cancellations by utilizing the eTherapyFiles Appointments Reminders feature. Our system allows providers to set up appointment reminders for their clients, offering both email and IVR reminders. Providers can also customize the frequency of these reminders.

Clinical Notes & Records

Automated Notes Taking:
eTherapyfiles helps the providers to save time and use a library of custom-billed intake assessment forms, session notes / therapy notes, and treatment plan.

Streamlined Intake Process:
Our therapy notes E.H.R helps the providers to electronically send intake paperwork and all documents with clients securely and using our HIPAA-secured platform. Reminders can be sent to the clients who have not completed the forms yet.

Track Progress: From our custom-built reporting system, therapists can easily track the progress of the completed or incomplete documents.

Secure Integrated Telehealth

eTherapyFiles offers a HIPAA-secured telehealth platform that is end-to-end encrypted and features multi-factor authentication. This platform provides secure video conferencing and appointment management, accessible from anywhere via your desktop.

Secure Clients’ Portal

Our secure clients’ portal helps providers enhance patient management and streamline healthcare operations. It is a complete HIPAA-secured portal that assists patients with online appointment management, sending secure messages to providers, managing invoices, paying bills online, completing documents online, and more.

Claims Billing & Insurance

eTherapyFiles offers comprehensive features for claims and insurance billing, including EDI & ERA setup, an integrated clearinghouse, and management of client and insurance payments. It also supports accounts receivable management, eligibility checks, and electronic claims submission to both primary and secondary insurance. Additionally, our system includes credit card processing, modern reporting features, and a powerful Dashboard. Our Dashboard is designed to bring all your practice data into one convenient location. Furthermore, our robust reporting features are instrumental in helping practices effectively manage the financial health of their private practices.

Complete Clearing House Services

Our integrated clearinghouse streamlines electronic claims submission to all payers, automates claims scrubbing, and allows you to track eligibility, ERAs, and real-time claim statuses. Our clearinghouse supports nearly all payers, ensuring comprehensive coverage for your practice.

Payments / Card Processing

Our system allows providers to process credit card payments from clients for copays, deductibles, co-insurance, no-shows, late cancellations, or any other patient responsibilities. We support all major credit and debit cards.

Clients’ Messaging

eTherapyFiles provides an end-to-end encrypted messaging service for secure communication between providers and their patients. Therapists can send secure messages to their clients, and clients can receive and reply to these messages directly through our secure “Clients’ Portal.”

Clients’ Invoicing

eTherapyFiles offers an automated invoicing tool that generates client invoices for their due copays, deductibles, and co-insurance. Providers have the flexibility to choose the frequency and timing for sending these invoices to their clients via secure email within eTherapyFiles. Clients can then access their invoices and pay their outstanding balances online through their secure portal.

HIPAA Compliant Security

eTherapyFiles prioritizes the security and safety of both patient and provider data. Our features include secure data transmission, encryption, robust access controls, authentication, comprehensive audit trails, reliable data backup, and compliance assurance, among others. We take the protection of Protected Health Information (PHI) very seriously.

Superbills and Claims

For practices that do not accept out-of-network plans or insurances, eTherapyFiles offers the ability to easily generate superbills for clients to submit to their out-of-network insurance providers for reimbursement. Additionally, eTherapyFiles enables practices to download CMS1500 forms for submission to insurance companies when needed.

Administrative Features

The administrative features in eTherapyFiles offer a range of functionalities designed to improve non-clinical tasks and enhance accuracy and efficiency within healthcare practices. These features include communication tools, analytics and reporting, billing and coding guides, client portal access, payment processing, appointment scheduling and automation, and more. Ultimately, these capabilities enhance practice management, reduce errors, and minimize manual work.

Advanced Analytics & reports

To better manage the financial and clinical health of practices, eTherapyFiles offers a range of comprehensive clinical and financial reports. These reports empower practices to improve clinical decision-making and optimize healthcare operations. Our wide range of reports includes Appointments Reports, Claims and Billing Reports, Income Reports, Payments Reports, and more.

Support(Emails, Live Calls & Support Tickets):

To better assist our customers, eTherapyFiles offers support through emails, live calls, and secure tickets. Our customers can reach out to us in case of any technical issues or difficulties, and our support team will be able to help them.